• Insurance

    Patient Insurance Liability

    The contract of medical health insurance is between the patient and the insurance company. We cannot accept responsibility for determining benefits in advance of your treatment. Possession of a medical insurance member ID card is NOT a guarantee of coverage. As a courtesy we will call your insurance to get a “quote” of benefits, but it is the responsibility of the insured to verify eligibility for their own health care benefits. A quote is not a guarantee of payment from your insurance company. Payment is subject to the terms and conditions of your policy. It is not our claim; the insurance company is not required to pay the provider. The insurance company’s sole legal obligation is to pay the “benefit” to their member. Among other reasons, misquotes can be given, maximums can be met prior to being seen at our facility, policies and coverage can change, certain services involved in our treatment plan may not be covered under your policy, amounts billed may be above your insurance allowable.


    Co-pays, Co-insurance and deductibles must be collected at the time of service. We are happy to provide the service of billing your insurance company on your behalf and will accept payment from them directly, but any money owed on your account are ultimately your responsibility per the financial agreement you signed. The clinic cannot be responsible for disputing or appealing the way your insurance has processed payment on a claim. In the event we are not paid in full by your insurance company (less any contractual wrote offs we take with insurances we are contracted with) you will be billed for the balance due on any remaining charges after your insurance has addressed a claim and required to pay us directly and work out your difficulties with your insurance carrier.

    Payment

    Claims billed to private insurance are due in full within 60 days after your primary and or secondary insurance has been billed. Any worker’s compensation and or motor vehicle claims that are denied by the insurance carrier will become due in full once our office receives an official denial of the claim.

    Privacy Policy

    See "Terms & Conditions" in footer.

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JNA Chiropractic Privacy Policy
THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THE INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our clinic is dedicated, and we are required by applicable federal and state laws, to maintain the privacy of your health information. These laws also require us to provide you with this Notice of our privacy practices, and to inform you of your rights, and our obligations, concerning your health information.  We are required to follow the privacy practices below while this Notice is in effect. This Notice is effective as of November 1, 2103 and will remain in effect until we replace it.

CHANGES TO NOTICE:
We reserve the right to change this Notice and the privacy practices described below at any time in accordance with applicable law. Prior to making significant changes to our policy practices, we will alter this Notice to reflect the changes, and make the revised Notice available to you on request.  Any changes we make to our privacy and/or this Notice may be applicable to health information created or received by us prior to the date of the changes.
You may request a copy of our Notice at any time.  For more information about our privacy policy or for additional copies of this Notice, please contact us using the information listed at the end of the Notice.
PERMITTED USES AND DISCLOSURES OF HEALTH INFORMATION:
A.     TREATMENT, PAYMENT, HEALTH CARE OPERATIONS.  You should be aware that during the course of our relationship with you we will likely use and disclose health information about you for treatment, payment and healthcare operations.  Examples of these activities are as follows:
Treatment:  We may use or disclose your health information to a physician or other healthcare provider providing treatment to you. Payment:  We may use and disclose your health information to obtain payment for services we provide to you
Healthcare Operations:  We may use and disclose your health information in connection with our healthcare operations. Healthcare operations include quality assessment and improvement of activities, reviewing the competence or qualifications of healthcare professionals, evaluating practitioner and provider performance, and other business operations.
B.     AUTHORIZATION:  You may specifically authorize us to use your health information for any purpose or to disclose your health information to anyone, by submitting such an authorization in writing.  Upon receiving an authorization from you in writing we may use or disclose your health information in accordance with that authorization.  You may revoke an authorization at any time by notifying us in writing.  Your revocation will not affect any use or disclosures permitted by your authorization while it was in effect.  Unless you give us a written authorization, we cannot use or disclose your health information for any reason except those permitted by this Notice.
C.    DISCLOSURES TO FAMILY AND PERSONAL REPRESENTATIVES:  We must disclose your health information to you, as described in the Patient Rights section of this Notice. Such disclosures will be made to any of your personal representatives appropriately authorized to have access and control of your health information.  We may disclose your health information to a family member, friend or other person to the extent necessary to help with your healthcare or with payment of or your healthcare only if authorized to do so.  In the event of your incapacity or in emergency circumstances, we will disclose health information based on a determination using our professional judgment disclosing only health information that is directly relevant to the person’s involvement in your healthcare.
D.    MARKETING:  We will not use your health information for marketing communications without your written authorization.
E.    USES OR DISCLOSURES REQUIRED BY LAW:      We may use or disclose your health information when we are required to do so by law, including for public health reasons, (e.g. disease reporting).  In some instances, and in accordance with applicable law, we may be required to disclose your health information to appropriate authorities if we reasonably believe that you are a possible victim of abuse, neglect, or domestic violence or the possible victim of other crimes.
F.    PATIENT AND THIRD PARTY PROTECTION:  Only as permitted by law, we may disclose your health information to the extent necessary to avert a serious threat to your health or safety or the health or safety of others.
G.    LAW ENFORCEMENT/NATIONAL SECURITY:  Under certain circumstances we may disclose health information relating to members of the Armed Forces to military authorities.  Under certain circumstances we may also disclose health information relating to inmates or patients to correctional institutions or law enforcement personnel having lawful custody of those individuals.  We may disclose health information in response to judicial proceedings and law enforcement inquiries as permitted by law and to authorize federal officials health information required for lawful intelligence, counterintelligence, and other national security activities.
H.    APPOINTMENT REMINDERS:  We may use or disclose your health information to provide you with appointment reminders (such as voicemail messages, postcards or letters).
PATIENT RIGHTS
A.     ACCESS TO RECORDS:  Upon submission of a written request to us, you have the right to review or receive copies of your health information, with limited exceptions.  You may obtain a form to request access by using the contact information listed at the end of this Notice.  You may request that we provide copies in a format other than photocopies and we will use the format you request if it is readily available.  We will charge you a reasonable cost.
B.    ACCOUNTING OF CERTAIN DISCLOSURES.  Upon written request, you have the right to receive a list of instances in which we or our business associates disclosed your health information for purposes, other than treatment, payment, healthcare operations and other activities authorized by you.  If you request this accounting more than once in a 12 month period, we may charge you a reasonable, cost-based fee for responding to these additional requests.
C.    RESTRICTIONS AND ALTERNATIVE COMMUNICATIONS:  You have the right to request that we place additional restrictions on our use or disclosure of your health information for treatment, payment and healthcare purposes.  Depending on the circumstances of your request we may, or may not agree to those restrictions.  If we do agree to your requested restrictions we must abide by those restrictions, except in emergency treatment scenarios.  You have the right to request that we communicate with you about your health information by alternative means or to alternative locations (i.g., at our place of business rather than at your home).  Such requests must be made in writing, must specify the alternative means or location, and must provide satisfactory explanation how payments will be handled under the alternative means or location you request.
D.    AMENDMENTS TO RECORDS:  You have the right to request that we amend your health information.  Such requests must be made in writing, and must explain why the information should be amended.  We may deny your request under certain circumstances.
E.    ELECTRONIC NOTICES:  If you receive this Notice on our Web site or by electronic mail (email) you are entitled to receive this Notice in written form.
QUESTIONS AND COMPLAINTS
If you want more information about our privacy practices or have questions or concerns, please contact us.
If you are concerned that we may have violated your privacy rights, or you disagree with a decision we made or any decisions we may make regarding the use, disclosure or access to your health information you may  complain to us using the contact information listed below.  
We support your right to the privacy of your health information.  
Please direct your questions or complaints to:
Dr. Penny Domm 
Owner, JNA Chiropractic
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For Educational Purposes Only
Information including but not limited to graphics and text contained on this website are solely for informational and educational purposes. The intent of this website is to promote patient understanding and information of health services provided by JNA Chiropractic and its affiliates. In no way is the information provided on this site intended to serve as a substitute for professional, qualified medical advice and or treatment. Visitors of this site should under no circumstance delay seeking medical treatment based on the information contained herein. Professional, qualified medical advice should be sought whenever there are questions about one’s medical condition. JNA Chiropractic, Dr. Mary Ann “Penny” Domm, and affiliates do not assume any legal or medical liability for the contents of this website.